Formal Physician Complaint Process Please note: This is the only authority in the state that may take disciplinary action against the license of the physician to whom your complaint relates:
Prepaid Health Plans / HMOs Complaints concerning prepaid health plans or health maintenance organizations (HMOs) not licensed as an insurance company, such as California Physicians’ Service (dba Blue Shield of California), Blue Cross of California (formerly: Wellpoint Health Networks, Inc.), Kaiser Foundation Health Plan Inc., etc. should be referred to: Department of Managed Health Care California HMO Help Center 980 Ninth Street, Suite 500 Sacramento, CA95814 Voice: (888) HMO.2219(466.2219)
Disability Benefit Complaints Disability benefit claims under the Unemployment Act should be referred to: Employment Development Department State Disability Insurance (SDI) Disability Insurance (DI) Statewide Toll-Free Numbers: 1- 800 480-3287 English (Nationwide Toll Free) 1- 866-658-8846 English (Nationwide Toll Free) Paid Family Leave Statewide Toll Free Numbers: 1-877-238-4373 English (Nationwide Toll Free) 1-877-379-3819 Spanish (La llamada en español es gratuita a nivel nacional)
California Department of Insurance Consumer Communications Bureau 300 South Spring Street, South Tower Los Angeles, CA90013 1-800-927-HELP (4357) or 213.897.8921 TDD Number: 1-800-482-4TDD (4833) Telephone Lines are open from 8:00 a.m. to 5:00 p.m. Monday through Friday, except state holidays.